Returns & Exchanges
At Showplace, we want you to be completely satisfied with your fashion finds, which is why we offer a seamless 30-day return policy for all unworn items with original tags. Whether the fit isn't quite right or you've changed your mind, we are here to make the exchange or refund process as effortless as possible.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack your items in their original packaging, ensuring all designer tags and hygiene seals remain intact and attached.
Attach the Label
Download and print your pre-paid shipping label from the portal, then affix it clearly to the outside of your return parcel.
Drop Off and Track
Hand your package to the designated courier or drop it at a local collection point, keeping your tracking receipt until your refund is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing